{"id":32953,"date":"2022-05-30T19:27:32","date_gmt":"2022-05-30T19:27:32","guid":{"rendered":"https:\/\/klang.io\/help\/eu-cancellation-policy\/"},"modified":"2025-07-02T12:26:10","modified_gmt":"2025-07-02T12:26:10","password":"","slug":"eu-cancellation-policy","status":"publish","type":"docs","link":"https:\/\/klang.io\/es\/help\/eu-cancellation-policy\/","title":{"rendered":"Pol\u00edtica de cancelaci\u00f3n de la UE"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"your-right-to-cancel\">Su derecho a cancelar<\/h2>\n\n<p>Si reside en la UE, tiene derecho a cancelar su suscripci\u00f3n sin dar ning\u00fan motivo hasta 14 d\u00edas despu\u00e9s del d\u00eda en que celebr\u00f3 su contrato de suscripci\u00f3n con nosotros. Esto se conoce como el \u201cplazo de cancelaci\u00f3n\u201d. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"refund-of-your-subscription-fee\">Reembolso de la cuota de suscripci\u00f3n<\/h2>\n\n<p>Si cancela su suscripci\u00f3n durante el plazo de cancelaci\u00f3n, tiene derecho a solicitar el reembolso de la cuota de suscripci\u00f3n.<br\/><strong>Importante:<\/strong> El reembolso <strong>no se emite autom\u00e1ticamente<\/strong>. Debe solicitarlo activamente a trav\u00e9s de nuestro equipo de soporte (consulte la siguiente secci\u00f3n). <\/p>\n\n<p>Procesaremos el reembolso en un plazo m\u00e1ximo de 14 d\u00edas a partir del d\u00eda en que nos inform\u00f3 de su decisi\u00f3n <strong>y<\/strong> solicit\u00f3 el reembolso.<\/p>\n\n<p>Emitiremos el reembolso utilizando el mismo m\u00e9todo de pago que utiliz\u00f3 para la transacci\u00f3n inicial, a menos que hayamos acordado expl\u00edcitamente lo contrario. No incurrir\u00e1 en ninguna tarifa como resultado del reembolso, excepto por cualquier parte del servicio que ya haya utilizado antes de la cancelaci\u00f3n. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"how-to-exercise-you-right-to-cancel\">C\u00f3mo ejercer su derecho a cancelar<\/h2>\n\n<p>Para ejercer su derecho a cancelar y solicitar un reembolso, p\u00f3ngase en contacto con nuestro equipo de soporte.<\/p>\n\n<p>Indique claramente su deseo de cancelar y solicitar un reembolso. Utilizar el asunto <strong>\u201cReembolso de Klangio\u201d<\/strong> nos ayudar\u00e1 a procesar su solicitud m\u00e1s r\u00e1pidamente. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"cancelling-your-subscription-outside-of-the-cancellation-period\">Cancelaci\u00f3n de su suscripci\u00f3n fuera del plazo de cancelaci\u00f3n<\/h2>\n\n<p>Si desea cancelar su suscripci\u00f3n Premium de Klangio pero seguir utilizando el servicio hasta el final de su per\u00edodo de suscripci\u00f3n actual (es decir, sin solicitar un reembolso), siga las instrucciones que se indican aqu\u00ed: <a href=\"\/?knowledge_base=cancel-subscription\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/klang.io\/help\/d2n\/cancel-subscription\/<\/a><\/p>\n\n<h2 class=\"wp-block-heading\" id=\"cancelling-your-auto-renewal-subscription\">Cancelaci\u00f3n de su suscripci\u00f3n de renovaci\u00f3n autom\u00e1tica<\/h2>\n\n<p>Si su suscripci\u00f3n Premium se renueva autom\u00e1ticamente y desea detener futuras renovaciones, puede hacerlo cancelando su suscripci\u00f3n a trav\u00e9s de este enlace: <a href=\"\/?knowledge_base=cancel-subscription\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/klang.io\/help\/d2n\/cancel-subscription\/<\/a><\/p>\n\n<p><br\/>Aseg\u00farese de hacerlo al menos 24 horas antes de que finalice su per\u00edodo de suscripci\u00f3n actual.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Su derecho a cancelar Si reside en la UE, tiene derecho a cancelar su suscripci\u00f3n sin dar ning\u00fan motivo hasta 14 d\u00edas despu\u00e9s del d\u00eda en que celebr\u00f3 su contrato de suscripci\u00f3n con nosotros. Esto se conoce como el \u201cplazo de cancelaci\u00f3n\u201d. Reembolso de la cuota de suscripci\u00f3n Si cancela su suscripci\u00f3n durante el plazo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"doc_category":[438],"doc_tag":[],"knowledge_base":[443,441,519,444,498,440,445,442],"class_list":["post-32953","docs","type-docs","status-publish","hentry","doc_category-suscripciones","knowledge_base-drum2notes","knowledge_base-guitar2tabs","knowledge_base-klangio-transcription-plugin-es","knowledge_base-klangio-transcription-studio","knowledge_base-melody-scanner-es","knowledge_base-piano2notes","knowledge_base-scan2notes","knowledge_base-sing2notes"],"year_month":"2026-04","word_count":351,"total_views":"323","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Sebastian Murgul","author_nicename":"admin","author_url":"https:\/\/klang.io\/es\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Suscripciones","term_url":"https:\/\/klang.io\/es\/help\/non-knowledgebase\/suscripciones\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de cancelaci\u00f3n de la UE | klang.io<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/klang.io\/es\/help\/eu-cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de cancelaci\u00f3n de la UE | klang.io\" \/>\n<meta property=\"og:description\" content=\"Su derecho a cancelar Si reside en la UE, tiene derecho a cancelar su suscripci\u00f3n sin dar ning\u00fan motivo hasta 14 d\u00edas despu\u00e9s del d\u00eda en que celebr\u00f3 su contrato de suscripci\u00f3n con nosotros. 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