{"id":33074,"date":"2022-05-30T19:27:32","date_gmt":"2022-05-30T19:27:32","guid":{"rendered":"https:\/\/klang.io\/help\/eu-cancellation-policy\/"},"modified":"2025-07-02T12:27:40","modified_gmt":"2025-07-02T12:27:40","password":"","slug":"eu-cancellation-policy","status":"publish","type":"docs","link":"https:\/\/klang.io\/fr\/help\/eu-cancellation-policy\/","title":{"rendered":"Politique d&#8217;annulation de l&#8217;UE"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"your-right-to-cancel\">Votre droit d&#8217;annulation<\/h2>\n\n<p>Si vous r\u00e9sidez dans l&#8217;UE, vous avez le droit d&#8217;annuler votre abonnement sans donner de motif pendant une p\u00e9riode de 14 jours \u00e0 compter du lendemain de la conclusion de votre contrat d&#8217;abonnement avec nous. Cette p\u00e9riode est appel\u00e9e \u00ab P\u00e9riode d&#8217;annulation \u00bb. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"refund-of-your-subscription-fee\">Remboursement de vos frais d&#8217;abonnement<\/h2>\n\n<p>Si vous annulez votre abonnement pendant la P\u00e9riode d&#8217;annulation, vous avez le droit de demander le remboursement de vos frais d&#8217;abonnement.<br\/><strong>Important :<\/strong> Le remboursement n&#8217;est <strong>pas effectu\u00e9 automatiquement<\/strong>. Vous devez en faire la demande active aupr\u00e8s de notre \u00e9quipe support (voir section suivante). <\/p>\n\n<p>Nous traiterons le remboursement au plus tard 14 jours apr\u00e8s le jour o\u00f9 vous nous avez inform\u00e9s de votre d\u00e9cision <strong>et<\/strong> demand\u00e9 un remboursement.<\/p>\n\n<p>Nous effectuerons le remboursement en utilisant le m\u00eame moyen de paiement que celui utilis\u00e9 pour la transaction initiale, sauf accord explicite contraire. Vous n&#8217;encourrez aucun frais suite au remboursement, \u00e0 l&#8217;exception de toute partie du service que vous auriez d\u00e9j\u00e0 utilis\u00e9e avant l&#8217;annulation. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"how-to-exercise-you-right-to-cancel\">Comment exercer votre droit d&#8217;annulation<\/h2>\n\n<p>Pour exercer votre droit d&#8217;annulation et demander un remboursement, veuillez contacter notre \u00e9quipe support.<\/p>\n\n<p>Veuillez indiquer clairement votre souhait d&#8217;annuler et de demander un remboursement. L&#8217;utilisation de l&#8217;objet <strong>\u00ab Klangio Refund \u00bb<\/strong> nous aidera \u00e0 traiter votre demande plus rapidement. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"cancelling-your-subscription-outside-of-the-cancellation-period\">Annulation de votre abonnement en dehors de la p\u00e9riode d&#8217;annulation<\/h2>\n\n<p>Si vous souhaitez annuler votre abonnement Klangio Premium mais continuer \u00e0 utiliser le service jusqu&#8217;\u00e0 la fin de votre p\u00e9riode d&#8217;abonnement en cours (c&#8217;est-\u00e0-dire sans demander de remboursement), veuillez suivre les instructions ici : <a href=\"\/?knowledge_base=cancel-subscription\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/klang.io\/help\/d2n\/cancel-subscription\/<\/a><\/p>\n\n<h2 class=\"wp-block-heading\" id=\"cancelling-your-auto-renewal-subscription\">Annulation de votre abonnement \u00e0 renouvellement automatique<\/h2>\n\n<p>Si votre abonnement Premium se renouvelle automatiquement et que vous souhaitez arr\u00eater les renouvellements futurs, vous pouvez le faire en annulant votre abonnement via ce lien : <a href=\"\/?knowledge_base=cancel-subscription\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/klang.io\/help\/d2n\/cancel-subscription\/<\/a><\/p>\n\n<p><br\/>Veillez \u00e0 le faire au moins 24 heures avant la fin de votre p\u00e9riode d&#8217;abonnement en cours.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Votre droit d&#8217;annulation Si vous r\u00e9sidez dans l&#8217;UE, vous avez le droit d&#8217;annuler votre abonnement sans donner de motif pendant une p\u00e9riode de 14 jours \u00e0 compter du lendemain de la conclusion de votre contrat d&#8217;abonnement avec nous. Cette p\u00e9riode est appel\u00e9e \u00ab P\u00e9riode d&#8217;annulation \u00bb. Remboursement de vos frais d&#8217;abonnement Si vous annulez votre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"doc_category":[478],"doc_tag":[],"knowledge_base":[483,481,522,484,507,480,485,482],"class_list":["post-33074","docs","type-docs","status-publish","hentry","doc_category-abonnements-fr","knowledge_base-drum2notes-fr","knowledge_base-guitar2tabs-fr","knowledge_base-klangio-transcription-plugin-fr","knowledge_base-klangio-transcription-studio-fr","knowledge_base-melody-scanner-fr","knowledge_base-piano2notes-fr","knowledge_base-scan2notes-fr","knowledge_base-sing2notes-fr"],"year_month":"2026-04","word_count":318,"total_views":"353","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Sebastian Murgul","author_nicename":"admin","author_url":"https:\/\/klang.io\/fr\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Abonnements","term_url":"https:\/\/klang.io\/fr\/help\/non-knowledgebase\/abonnements-fr\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique d&#039;annulation de l&#039;UE | klang.io<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/klang.io\/fr\/help\/eu-cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique d&#039;annulation de l&#039;UE | klang.io\" \/>\n<meta property=\"og:description\" content=\"Votre droit d&#8217;annulation Si vous r\u00e9sidez dans l&#8217;UE, vous avez le droit d&#8217;annuler votre abonnement sans donner de motif pendant une p\u00e9riode de 14 jours \u00e0 compter du lendemain de la conclusion de votre contrat d&#8217;abonnement avec nous. 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