{"id":33211,"date":"2022-05-30T18:51:46","date_gmt":"2022-05-30T18:51:46","guid":{"rendered":"https:\/\/klang.io\/help\/login-issues\/"},"modified":"2025-07-17T10:02:43","modified_gmt":"2025-07-17T10:02:43","password":"","slug":"login-issues","status":"publish","type":"docs","link":"https:\/\/klang.io\/fr\/help\/login-issues\/","title":{"rendered":"Probl\u00e8mes de cr\u00e9ation \/ connexion \u00e0 mon compte Klangio"},"content":{"rendered":"\n

Vous rencontrez des probl\u00e8mes lors de la cr\u00e9ation ou de la connexion \u00e0 votre compte Klangio ? Pas d’inqui\u00e9tude, r\u00e9solvons-les ! Dans ce guide, je vais vous montrer comment r\u00e9soudre les probl\u00e8mes qui pourraient survenir lors de la cr\u00e9ation ou de la connexion \u00e0 votre compte Klangio<\/a>. <\/p>\n\n

R\u00e9initialisation de votre mot de passe<\/h2>\n\n
\n
\"\"
Version navigateur<\/figcaption><\/figure>\n\n\n\n
\"\"
Version mobile<\/figcaption><\/figure>\n<\/div>\n\n

Si vous avez oubli\u00e9 votre mot de passe, vous pouvez simplement cliquer sur \u00ab Mot de passe oubli\u00e9 \u00bb dans la section de connexion<\/a> des applications Klangio pour le renouveler.<\/p>\n\n

Effacement du cache de votre navigateur<\/h2>\n\n

Parfois, lorsque nous mettons \u00e0 jour notre syst\u00e8me de connexion, votre navigateur conserve encore des informations obsol\u00e8tes dans son cache. En r\u00e9initialisant ce cache, votre navigateur sera forc\u00e9 de r\u00e9cup\u00e9rer les nouvelles informations mises \u00e0 jour sur le site Klangio. Pour ce faire, recherchez simplement sur Google \u00ab r\u00e9initialiser le cache de *nom de votre navigateur* \u00bb. Apr\u00e8s avoir suivi les \u00e9tapes, vous pouvez r\u00e9essayer de vous connecter. <\/p>\n\n

Conflit avec la connexion Google et par e-mail<\/h2>\n\n

Si vous avez utilis\u00e9 votre adresse GoogleMail pour vous inscrire par e-mail, vous pourriez rencontrer des probl\u00e8mes en essayant de vous connecter avec \u00ab Se connecter avec Google \u00bb. <\/p>\n\n

\u00c9tape 1 : essayez la connexion Google<\/h3>\n\n
\n
\"\"
Le message d’erreur sur mobile.<\/figcaption><\/figure>\n\n\n\n
\"\"
Le message d’erreur dans votre navigateur.<\/figcaption><\/figure>\n<\/div>\n\n

Tout d’abord, essayez de vous connecter \u00e0 votre compte en utilisant le bouton \u00ab Se connecter avec Google \u00bb. S\u00e9lectionnez l’adresse e-mail que vous avez utilis\u00e9e pour vous inscrire. Si vous rencontrez un message d’erreur, passez \u00e0 l’\u00e9tape 2. <\/p>\n\n

\u00c9tape 2 : essayez la connexion par e-mail<\/h3>\n\n

Maintenant, essayez la connexion par e-mail en entrant votre adresse avec \u00ab @gmail.com \u00bb \u00e0 la fin dans la section de connexion. Si vous avez oubli\u00e9 votre mot de passe, reportez-vous au chapitre ci-dessus. <\/p>\n\n

Autres probl\u00e8mes<\/h2>\n\n

Si aucune des options ci-dessus n’a aid\u00e9, il est possible que nos serveurs soient en maintenance ou qu’une mise \u00e0 jour soit en cours. Veuillez patienter et r\u00e9essayer dans une heure. <\/p>\n\n

<\/p>\n\n

N’h\u00e9sitez pas \u00e0 consulter le Centre d’aide<\/a> si vous voulez en savoir plus sur la cr\u00e9ation ou la connexion \u00e0 votre compte Klangio.<\/p>\n","protected":false},"excerpt":{"rendered":"

Vous rencontrez des probl\u00e8mes lors de la cr\u00e9ation ou de la connexion \u00e0 votre compte Klangio ? Pas d’inqui\u00e9tude, r\u00e9solvons-les ! Dans ce guide, je vais vous montrer comment r\u00e9soudre les probl\u00e8mes qui pourraient survenir lors de la cr\u00e9ation ou de la connexion \u00e0 votre compte Klangio. R\u00e9initialisation de votre mot de passe Si vous […]<\/p>\n","protected":false},"author":1,"featured_media":19125,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"doc_category":[527],"doc_tag":[],"knowledge_base":[483,481,484,507,480,485,482],"class_list":["post-33211","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-depannage","knowledge_base-drum2notes-fr","knowledge_base-guitar2tabs-fr","knowledge_base-klangio-transcription-studio-fr","knowledge_base-melody-scanner-fr","knowledge_base-piano2notes-fr","knowledge_base-scan2notes-fr","knowledge_base-sing2notes-fr"],"year_month":"2026-04","word_count":351,"total_views":"301","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Sebastian 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