If you want to update your Klangio Pro or Universal Payment method and struggle to do so, then this guide will help you.
Step 1: Log into your Klangio Account
First, you’ll need to log into your Klangio Account with one of the Apps on either your browser or on the mobile apps.
Step 2: Open your Subscription Settings
![The Menu button of Piano2Notes](/wp-content/uploads/2024/05/image-8.png)
![The Menu of Piano2Notes](/wp-content/uploads/2024/05/image-17.png)
On your browser, click on the menu button in the top right corner of your screen and select “Account Info”.
![The Subscription Menu Button of the Piano2Notes mobile apps](/wp-content/uploads/2024/05/image-18.png)
If you’re using the mobile apps, tap on the tickets icon in the top right corner of your screen.
Step 3: Update your Payment Method
You can now see the status of your active subscription and have the option to update your payment
![The subscription menu of Piano2Notes web](/wp-content/uploads/2024/05/image-19.png)
On your browser, click on the dropdown menu, named after your subscription type. Then click on “UPDATE PAYMENT”.
![The subscription menu of the Piano2Notes mobile version.](/wp-content/uploads/2024/05/image-21.png)
![The manage subscription menu of the Piano2Notes mobile version.](/wp-content/uploads/2024/05/image-23.png)
If you’re using the mobile versions, tap on “Manage Subscription” and then select “Update Payment Information”.
Feel free to check out the other articles in our Help Center, if you have questions about how to update your payment information. If you’re still stuck, please reach out to via our Contact Form. We’re happy to help!