Klangio Help Center

How To Cancel your Klangio Subscription

If you want to cancel your Klangio Pro or Universal Subscription and struggle to do so, then this guide will help you.

Click here to view EU cancellation Policy

Step 1: Log into your Klangio Account #

First, you’ll need to log into your Klangio Account with one of the Apps on either your browser or on the mobile apps.

Step 2: Open your Subscription Settings #

The Menu button of Piano2Notes
Open the Menu in your Browser
The Menu of Piano2Notes
Click on “Account Info”

On your browser, click on the menu button in the top right corner of your screen and select “Account Info”.

The Subscription Menu Button of the Piano2Notes mobile apps
Open your subscriptions menu by tapping on the tickets icon in the top right corner

If you’re using the mobile apps, tap on the tickets icon in the top right corner of your screen.

Step 3: Cancel your Subscription #

You can now see the status of your active subscription and cancel it.

The subscription menu of Piano2Notes web
Click on the name of your subscription and then on “CANCEL SUBSCRIPTION”

On your browser, click on the dropdown menu, named after your subscription type. Then click on “Cancel Subscription”.

The subscription menu of the Piano2Notes mobile version.
Tap on “Manage subscription”
The manage subscription menu of the Piano2Notes mobile version.
Tap on “Cancel Subscription”

If you’re using the mobile versions, tap on “Manage Subscription” and then select “Cancel Subscription”.

Send us your Feedback! #

Although it is sad to see you go, we would love to hear what made you decide to cancel your subscription. Send us some feedback over our contact form. It is essential for us to improve!

I hope that explains how to cancel your Klangio subscription. If you come across issues while trying to cancel your subscription, you can get help from the Klangio Support Team over our contact form. Feel free to ask anything in the comments below, I’m happy to help!

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Updated on May 14, 2024