If you want to cancel your Klangio Pro or Universal Subscription and struggle to do so, then this guide will help you.
Click here to view EU cancellation Policy
Note, that if you’re using Melody Scanner, the cancellation of your subscription works slightly different. Check out this guide if you need help with that.
Step 1: Log into your Klangio Account
First, you’ll need to log into your Klangio Account with one of the Apps on either your browser or on the mobile apps.
Step 2: Open your Subscription Settings
On your browser, click on the menu button in the top right corner of your screen and select “Account Info”.
If you’re using the mobile apps, tap on the tickets icon in the top right corner of your screen.
Step 3: Cancel your Subscription
You can now see the status of your active subscription and cancel it.
On your browser, click on the dropdown menu, named after your subscription type. Then click on “Cancel Subscription”.
If you’re using the mobile versions, tap on “Manage Subscription” and then select “Cancel Subscription”.
Send us your Feedback!
Although it is sad to see you go, we would love to hear what made you decide to cancel your subscription. Send us some feedback over our contact form. It is essential for us to improve!
Feel free to check out the other articles in our Help Center, if you have questions about how to cancel your Klangio subscription. If you’re still stuck, please reach out to via our Contact Form. We’re happy to help!
