Klangio Help Center

Issues with Creating / Logging into my Klangio Account

Do you run into problems while creating or logging into your Klangio account? No worries, let’s resolve them! In this guide, I will show you how to fix the issues that could occure while creating or logging into your Klangio account.

Resetting your Password

Browser Version
Mobile Version

If you forgot your password you can simply click on “Forgot your Password” in the login section of the Klangio apps to renew it.

Clearing your Browser Cache

Occasionally, when we update our Login System, your browser still has some deprived information stored in its cache. By resetting this cache, your browser will be forced to gather the new updated information from the Klangio website. To do so, simply google for “reset cache of *your browser name*”. After following the steps, you can retry Logging in.

Conflict with Google and Mail Login

If you’ve used your GoogleMail to register with mail, you might run into issues when trying to log in with “Signing in with Google”.

Step 1: Try the Google Login

The error message on mobile.
The error message with your browser.

First, try logging into your Account using the “Login with Google” button. Select the mail that you used to sign up. If you come across an error message, proceed to step 2.

Step 2: Try the Mail Login

Now try out the Mail Login by entering your mail with “@gmail.com” in the end into the login section. If you forgot your password, refer to the chapter above.

Further Issues

If none of the options above helped, our serves might get maintained or an updated is processed. Please be patient and try again in an hour. If nothing helps, please send us a message over our contact form.

I hope that explains how to solve the most common issues that you might run into while creating or logging into your Klangio account. Feel free to ask anything in the comments below, I’m happy to help!

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Updated on May 16, 2024